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FAQs

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How long does it take to complete a design?

Time of production may vary depending on the complexity of your task. Averagely, it takes us 2-3 working days to make a preliminary sketch.

How many revisions can I get?

Number of revisions for the provided concept is basically unlimited. Our designers try to do their best to suit your needs. In fact, the more detailed response you can provide about your wishes, the better!

Can you use my own image for the cover?

Yes, but it should be licensed with high resolution.

Do you generate a barcode for my book?

Yes, we can generate the barcode for your print book if you provide the ISBN.

If I don’t like the sketch?

If you are not satisfied with our service, you can get a full refund within 30 days from the date you purchased it. You can issue a return only before approving the preliminary sketch.

If you are not happy with our services after approving the preliminary sketch, to the extent permitted by law we will not provide you with a refund, but supply you with the services again within reason, until you are satisfied with the services.

Are files made by you 100% mine with no fees or royalties attached?

Yes, all files we send you are 100% yours to use, since we assign all Intellectual Property Rights in the project upon full payment of our fees. You can read about intellectual property in detail in our Terms and Conditions here.

How will I receive a final result?

As soon as you approve a final result of your task we will send you all necessary files concerning your order. If for some reason you are not fond of our final work after receiving files you can still contact us in order to adjust or fix something.

When and how can I pay for my project?

After you approve our quote you must pay for the invoice we send you in order for us to start working on your project. We accept PayPal, Visa, MasterCard.

If for some reason you’re not happy with our designs, remember that we offer a 100% money back guarantee within 30 days of payment.

Can I get a discount?

Our prices are different for each project, it mainly depends on complexity of your task. We would be happy to discuss an individual assessment. You can also follow our social media to get a hand on some special offers and promotions!

Why should I trust you?

1. Years of design experience. Our publishing house has been operating since 2010 and has produced thousands of book design all around the globe.
2. Team of professionals. Our team consists of talented and passionate designers, illustrators and editors who work together to do their best to prepare your book for publishing.
3. Money Back Guarantee. We offer a 100% money back guarantee within 30 days of payment if you are not fond of our services.

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